Communication Flow Management for Remote Medical Interpreters

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$75
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Approved for 4.00 CE hours for CCHI/CEAP and 0.4 CE hours for NBCMI/IMIA.

Workshop date: Sunday, August 14th, 2022 at 1:00 p.m. EST/ 10:00 a.m. PST

In this 4-hour online workshop, we will learn intervention strategies to facilitate transparent and efficient communication between patients and providers in remote medical settings. We will study the affordances and constraints of the remote medium compared with in-person interpreting by analyzing real-life interpreting scenarios, going over the different ethical, technical, and linguistic issues that prevent a smooth flow of communication, and offering practical solutions such as scripting and rapport-building that will equip remote interpreters with the soft-skills needed to integrate themselves successfully into the medical encounter. 

The workshop is delivered live on Zoom or can be watched as a recording. Students will need to spend 3 hours watching/attending the presentation and at least 1 hour completing the self-paced exercises which are available in the form of audio recordings, PowerPoint slides, and PDFs. In order to obtain a certificate of completion, the student must complete and pass three quizzes with a grade of at least 70%.

4 Comments

  1. Sissy Woodard

    Reply

    Thank you so much for a very informative webinar. I learned a lot, especially in the transparency section with the different scenarios and really made me think of how to handle different situations in the future. I definitely recommend interpreters of all levels take this course.

  2. Concepcion G. Harper Harper

    Reply

    WOW. I LEARNED A LOT AS WELL, ESPECIALLY ABOUT EMPATHY AND TRANSPARENCY! QUIZZES CHALLENGING. LEARNED THE IMPORTANCE OF SCRIPTS AT HAND AT ALL TIMES ALSO.

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