Flow Management Scenarios #1

Which of the following statements define the concept of ”communication flow management”? (select all that apply) 

What does Nanyi describe as ”scripting” in communication flow management?

According to the points discussed during the lecture, why is empathy important for remote interpretation?

Which of the following actions would NOT be considered appropriate provider education? 

Which of the following statements best describe the concept of ”economy of language” for communication flow management? (select all that apply)

During the presentation, Nanyi introduced the acronym: SEECTP. What does SEECTP stand for in the context of communication flow management?

In this interpreter intervention script, identify the following elements 

1) Empathy 
2)

Listen to the following audio and hear how the patient gave you a medical record number

Which of the following interpreters interpreted the medical record number more appropriately? (select all that apply)

You’re the interpreter in the following scenario. Listen to the recording.

Which of the following would be appropriate courses of action? (select all that apply)

Based on the correct answer in the previous question, organize/sort the following intervention scripts from less effective (top) to more effective (bottom).

Scenario refresher: 

You’re the interpreter in the following scenario. Listen to the recording.